1. Who we are

Ice Cold Club ("we," "us," "our") operates icecold.club and provides cold plunge sessions, breath work, events, workshops, and certifications primarily in Brooklyn, NY. For any privacy questions, contact us at contact@icecold.club.

2. What we collect

Information you give us

• Account + booking info: name, email, phone number, and any health intake information you share when signing up or booking

• Payment info: processed by our booking partner (Acuity Scheduling) and payment processor — we don't store full card numbers on our systems

• Communications: messages you send us via our contact form, email, or social platforms

• Event details: for hosted events and private bookings, information you provide about your group, venue, and needs

Information we collect automatically

• Usage data: pages viewed, referral source, approximate location, device type, browser

• Cookies + similar tech: small files stored on your device to remember preferences and measure site performance

3. How we use it

• Schedule + deliver your sessions, events, and certifications

• Communicate about bookings, changes, and safety information

• Send marketing emails (only if you've opted in; you can unsubscribe anytime)

• Improve the website and our services

• Comply with legal obligations and protect our rights

4. Who we share it with

We share limited information with third parties only as needed to run our business:

• Acuity Scheduling — to manage bookings and availability

• Squarespace — hosts our website, contact form, and email marketing (sends you updates if you've opted in)

• Payment processors — to process your transactions securely

• Legal + safety: we may share information if required by law or to protect the safety of our community

We do not sell your personal information to third parties.

5. Cookies + tracking

We use cookies for essential site functionality and analytics. You can disable cookies in your browser settings, though some features of the site may not work properly without them.

6. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

• Request a copy of your data in portable format

To exercise these rights, email contact@icecold.club. We'll respond within 30 days.

7. Data retention

We keep your information for as long as you're an active client and for a reasonable period after that to comply with legal, tax, and insurance obligations. We'll delete your account data upon request unless we're legally required to retain it.

8. Security

We take reasonable steps to protect your information, but no system is completely secure. If you have reason to believe your data has been compromised, contact us immediately.

9. Children

Our services are not directed at children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us and we'll delete it.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we'll post the updated policy here and update the "Last updated" date. Continued use of the site means you accept the updated policy.

11. Contact

Questions? Email contact@icecold.club or write to us at Ice Cold Club, Brooklyn, NY.